Delivery charges depend on the destination and shipping option selected. Standard local delivery starts from $9.99, with free delivery available for qualifying orders, typically $75 and above, and occasional special offers. International shipping rates vary based on location and parcel weight, and all applicable charges are clearly shown at checkout before confirming your order.

The Online Shop accepts major credit cards, debit cards, PayPal, and additional secure payment options as shown at checkout. Multiple currencies and payment gateways are enabled to make your shopping experience easy and secure.

Most orders are processed within 1-2 business days. Standard delivery typically arrives in 2–5 days locally, while international deliveries may take 7–12 days depending on your location. All estimated delivery times are displayed at checkout and are subject to local courier schedules and holidays.

Shopping security is a top priority. The Online Shop uses industry-standard encryption (SSL) to protect your data and payment details at all times. Personal and payment information is confidential and never shared with third parties – in full compliance with international privacy standards.

After placing an order, an email confirmation will be sent with your order details. The team will process your order promptly and notify you once it has shipped. Most packages include tracking so you can monitor your delivery status online.

Yes, a detailed invoice is automatically sent to your registered email address after the order is confirmed. The invoice contains your order summary, payment details, and VAT (if applicable).